Disclaimer

The information and services provided on www.staticking.com are offered by King Digital Pvt. Ltd. on an "as is" and "as available" basis. While we strive to ensure that all information on our Website is accurate, complete, and up to date, we make no representations or warranties of any kind — express or implied — regarding the reliability, suitability, or availability of the Website, its content, or the services described herein.

Use of our Website and services is entirely at your own risk. We reserve the right to modify, suspend, or discontinue any part of our Website or services at any time without prior notice.

Our digital marketing and communication services — including Bulk SMS, WhatsApp Business API, Voice Broadcast, and related offerings — are designed to enhance your business outreach. However, we do not guarantee specific results, including but not limited to:

• Message open rates, response rates, or conversion rates from SMS or voice campaigns
• Lead generation outcomes or sales resulting from campaigns run through our platform
• Search engine rankings, website traffic, or social media reach from any digital marketing activity
• Delivery of messages to networks or devices outside our direct control (e.g., carrier-side filtering, spam blocks)
• Uptime or performance of third-party platforms integrated with our services

Results may vary depending on your target audience, campaign quality, market conditions, and factors beyond our control. Past performance of any campaign does not guarantee future results.

Our Bulk SMS, Transactional SMS, OTP, Voice Broadcast, and IVR services are subject to the regulations of the Telecom Regulatory Authority of India (TRAI) and other applicable telecom laws. By using our SMS and communication services, you agree that:

• You are solely responsible for the content of messages sent through our platform. Messages must comply with TRAI guidelines, DLT (Distributed Ledger Technology) registration requirements, and all applicable laws.
• We act only as a technology intermediary and are not responsible for the content, legality, or appropriateness of messages sent by users.
• Messages promoting prohibited content — including but not limited to gambling, adult content, political content without authorisation, or fraudulent schemes — are strictly not permitted.
• Delivery of messages depends on carrier routing and network availability. We are not liable for delays or non-delivery caused by telecom operators or network outages.
• DLT template registration and sender ID (Header) compliance is the sole responsibility of the client.

We make every reasonable effort to keep the content on our Website current and accurate. However, we cannot warrant that all information — including service descriptions, pricing, features, and technical specifications — is free from error at all times.

• Pricing displayed on the Website is subject to change without prior notice. The confirmed price at the time of invoice issuance shall be the binding price.
• Service features and capabilities described on the Website represent our current offerings and may be updated, expanded, or discontinued periodically.
• Case studies, testimonials, and success stories shared on our Website reflect individual client experiences and are not indicative of guaranteed outcomes for all users.
• Any technical documentation, API references, or integration guides are provided for informational purposes. We recommend always referring to the most current version available in your account dashboard.

Our Website may contain hyperlinks to external websites or third-party platforms that are not owned or controlled by King Digital Pvt. Ltd. These links are provided purely for your convenience and reference.

• We have no control over the content, privacy practices, or availability of any third-party website.
• Inclusion of a link on our Website does not imply our endorsement, sponsorship, or approval of the linked website or its operators.
• We are not responsible for any loss, damage, or inconvenience caused by accessing or relying on third-party content.
• Links to partner platforms (e.g., payment gateways, TRAI portals, telecom carrier portals) are provided for reference only. Please review their respective terms and policies before use.

To the maximum extent permitted by applicable law, King Digital Pvt. Ltd. and its directors, employees, partners, agents, and affiliates shall not be liable for any:

• Direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our Website or services
• Loss of revenue, profits, business opportunities, or data resulting from service interruptions, message delivery failures, or platform downtime
• Damages arising from unauthorised access to or alteration of your data, transmissions, or content
• Actions or omissions of telecom carriers, third-party API providers, or any other intermediary beyond our direct control
• Errors, inaccuracies, or omissions in any content provided on or through our Website

In all cases, our total aggregate liability to you for any claim arising out of or in connection with our services shall not exceed the amount paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

We aim to maintain high availability of our platform and services; however, we do not warrant uninterrupted or error-free operation. Scheduled and unscheduled maintenance, carrier-side issues, or technical upgrades may occasionally affect service availability.

• Planned maintenance windows will be communicated via email or dashboard notifications wherever possible.
• Service credits for downtime, if applicable, are governed by our separately published Service Level Agreement (SLA).
• We reserve the right to suspend or terminate access to any user account found to be in violation of our Terms & Conditions, Anti-Spam Policy, or applicable law — without prior notice and without liability.

All content on www.staticking.com — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design — is the exclusive property of King Digital Pvt. Ltd. and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable Indian intellectual property laws.

• You may not reproduce, distribute, modify, republish, or commercially exploit any content from our Website without our prior written consent.
• The "Static King" and "StaticKing" name, brand, and logo are trademarks of King Digital Pvt. Ltd. Unauthorised use is strictly prohibited.
• You are permitted to view, download, and print content from our Website solely for personal, non-commercial reference purposes, provided you do not remove any copyright or proprietary notices.
• Any software, APIs, or tools provided as part of our services remain the intellectual property of King Digital Pvt. Ltd. and are licensed, not sold, to you.

You agree to indemnify, defend, and hold harmless King Digital Pvt. Ltd., its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use or misuse of our Website or services
• Content or messages sent through our platform that violate TRAI regulations, anti-spam laws, or any applicable law
• Your violation of these terms, our Privacy Policy, Anti-Spam Policy, or any other policy published on our Website
• Your infringement of any third-party intellectual property, privacy, or other rights
• Any false or misleading information provided by you during registration or service use

This Disclaimer and any disputes arising out of your use of our Website or services shall be governed by and construed in accordance with the laws of India, including but not limited to:

• The Information Technology Act, 2000 and its amendments
• The Indian Contract Act, 1872
• TRAI regulations and the Indian Telegraph Act, 1885
• The Consumer Protection Act, 2019 (where applicable)

Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India. By using our Website, you consent to this jurisdiction and waive any objection to venue in such courts.

King Digital Pvt. Ltd. reserves the right to revise, update, or replace this Disclaimer at any time. Changes will take effect immediately upon being posted on this page. We will update the "Last Updated" date at the top of this document accordingly.

It is your responsibility to review this Disclaimer periodically. Your continued use of our Website or services following the posting of any changes constitutes your acceptance of those changes.